Updated Multiple Transactions Check In Issue" href="http://www.camsbycbs.com/wordpress/?p=775" rel="bookmark">Updated Multiple Transactions Check In Issue
We have discovered an issue with the Check In function in Multiple Transactions. When you click Accept in the Check In screen, the screen does not change.
This also occurs when you are scanning checks via Scan Checks in the Multiple Transactions Check In screen.
Workaround: When you finish completing the check information in the Check In screen, click Accept. Then click Cancel to submit the check information. The Multiple Transaction screen appears as if you had clicked Accept. From there, you can finish the transaction as you normally would.
Update --> This situation can be fixed by De-activating and Activating from the CAMS-ii server. This requires that all Tellers sign off prior to De-activation. Otherwise, the issue should be fixed after batch processing this evening, February 19, 2010.
Please address any questions on this message to the CBS Issue Tracking System.
Loan Processing Procedural Error
We have received notification from some of the credit unions of a Major Error (#911) appearing when they click Check In from the Multiple Transactions Quick Offset menu after making the Loan Payment.
This does not occur if the check-in is done before the loan payment and not for those credit unions that are licensed for Check Scanning.
CBS recommends that you always account for cash/check/transfer before you click Loan Payment in the Multiple Transactions menu.
This evening, CBS will be sending a fix program this evening to those credit unions that have identified this problem.
Please address any questions on this posting to the CBS Issue Tracking System.