Certificate Out-of-Balance Conditions

We have noted the following conditions with share certificates and IRA certificates:

• Certificate accounts where dividends are set to transfer to another account are reporting on the quarterly validation as out of balance.
• We have an automated fix for credit unions with certificates appearing as out-of-balance on the Quarterly Validation. If you want our automated fix, please contact CBS Support via the CBS Issue Tracking System and state that you want the automated fix.
• IMPORTANT: If you make or have made any manual adjustments to correct these certificate out-of-balance conditions, you cannot use the automated fix.
• We will run the fix only for the credit unions that ask us to run it because we don't know whether you have adjusted the balance manually.
• In Member Statements with certificates receiving dividends, the running transaction balance is correct, but the New Balance for certificates in the Summary section is incorrect.