Using the CBS Issue Tracking System

From time to time, we post important reminders concerning the CBS Issue Tracking System. These reminders communicate ideas to help you use the system more efficiently and for us to manage it with service and security to you in mind.

1. Whenever any of the credit union staff members with access to CBS Issue Tracking System leave your employment, change their e-mail address, or no longer need access to the CBS Issue Tracking System, please contact us by submitting an issue describing the change or changes as soon as possible to discontinue access to your issues or to continue their ability to receive e-mails concerning issues that the staff member has submitted.
2. Please do not add another issue the Issue Tracking System to follow-up on a previously entered inquiry. Add your inquiry or follow-up information to the existing issue's Description section.
3. While typing in all caps may have been a requirement of previous software versions, please type your entries in normal upper/lower case. In the online world, typing in all caps is considered yelling.
4. Whenever possible, please attach documents to the issue in the Issue Tracking System rather than e-mailing them, it offers them the same password-protected security afforded your issues by the Issue Tracking System.

Thank you and have a Happy St. Patrick's Day.