Support@camsbycbs.com e-mails

ANNOUNCEMENT: Using the support@camsbycbs.com e-mail address has been replaced by the CBS Issue Tracking System EXCEPT when the CBS Issue Tracking System is unavailable or to request that CBS re-open an issue. You may be asked to re-submit an issue, question, or miscellaneous request to the CBS Issue Tracking System that you have sent to support@camsbycbs.com.

The CBS Issue Tracking System provides almost instantaneous, password-protected access directly to the CBS Support Center. It also provides a password-protected facility to upload information as an attachment to an issue.

E-mails must be re-directed and do not provide a password-protected method to communicate sensitive data. In addition, please do not use e-mail to communicate directly to a CBS Support Representative unless otherwise asked to by the Support Representative. CBS cannot guarantee that e-mails addressed to individual support representatives will be answered in a timely manner.

We encourage you to consult the CAMS-ii Help (search for Issue Tracking) for instructions for using the CBS Issue Tracking System, including how to submit issues and how to request access for new credit union staff members.

Thank you.