Member Information and Issue Tracking

The information that you enter in the Description and Summary fields of Issue Tracking is repeated in unsecured emails to you. To help protect your members' privacy, we recommend that you follow your credit union's privacy policy for sending names, account numbers, credit card numbers, and Internet Branching User IDs via unsecured emails.

Remember that an unsecured email can be intercepted by an unscrupulous person and can increase your members' risk of identity theft. If you must provide us personally identifying information, upload it to Issue Tracking as a separate attachment. Information included in attachments are not included in emails.