Shortcut to the Personal Data Record

To access the Personal Data Record quickly, click the Name/Address block in the upper left corner of the Member Balances screen. It brings you directly to the Personal Data Record screen. Once there, you can press Ctrl + F on the keyboard to do a search for any word on the screen. This speeds up access to the information on the Personal Data Record screen.

Windows Updates and File Transfers

Sometimes, a Windows Update will change your Internet Explorer browser settings. The browser changes may interfere with a file transfer in CAMS-ii.

Indicator: If one day you are able to perform a file transfer between the PC and the CAMS-ii server, and the next day you cannot perform the same file transfer, this indicates that the Internet Explorer settings may have been changed by an update. .. especially if a Windows update occurred in the meantime.

Possible Solution: Go the the CAMS-ii Help topic, Configuring Internet Explorer for CAMS-ii Workstations, at CAMS-ii How-To's > Back Office. Click the link for the configuration instructions based on whether your PC uses Internet Explorer version 6 or version 7. Check the settings to make sure that the settings are correct and make changes as instructed by the instructions.

Please direct any questions concerning this posting to the CBS Issue Tracking System.