{"id":218,"date":"2009-02-04T10:37:28","date_gmt":"2009-02-04T14:37:28","guid":{"rendered":"http:\/\/www.camsbycbs.com\/wordpress\/?p=218"},"modified":"2011-06-15T09:41:18","modified_gmt":"2011-06-15T13:41:18","slug":"issue-tracking-tips","status":"publish","type":"post","link":"http:\/\/www.camsbycbs.com\/wordpress\/?p=218","title":{"rendered":"Issue Tracking Tips"},"content":{"rendered":"<p>As we use the CBS Message Center, we will occasionally post tips on using the Issue Tracking System effectively:<\/p>\n<p>With the activation of the Issue Tracking System, CBS Support no longer accepts e-mails for support inquiries and issues, except a request to re-open an issue.<\/p>\n<p>Also, please do not send e-mails to individual CBS Support Representatives. This may delay an answer to your question because the individual support representatives may be away from their e-mail. Submitting a question or issue to the Issue Tracking System makes your question\/issue available to the entire CBS Support Center immediately.<\/p>\n<p>Please do not type long explanations in the Summary section of the Issue Tracking System. Place a BRIEF summary of the issue, like the subject of an e-mail, in the Summary section. Use the Description section for the detailed explanation: who, what, when where, why, and how. <\/p>\n<p>Please address any questions concerning this posting to the CBS Issue Tracking System.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As we use the CBS Message Center, we will occasionally post tips on using the Issue Tracking System effectively: With the activation of the Issue Tracking System, CBS Support no longer accepts e-mails for support inquiries and issues, except a request to re-open an issue. Also, please do not send e-mails to individual CBS Support [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[],"_links":{"self":[{"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/218"}],"collection":[{"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=218"}],"version-history":[{"count":2,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/218\/revisions"}],"predecessor-version":[{"id":1438,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/218\/revisions\/1438"}],"wp:attachment":[{"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=218"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=218"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}