{"id":1323,"date":"2011-04-07T14:07:07","date_gmt":"2011-04-07T19:07:07","guid":{"rendered":"http:\/\/www.camsbycbs.com\/wordpress\/?p=1323"},"modified":"2011-06-12T10:12:54","modified_gmt":"2011-06-12T14:12:54","slug":"contacting-cbs","status":"publish","type":"post","link":"http:\/\/www.camsbycbs.com\/wordpress\/?p=1323","title":{"rendered":"Contacting CBS"},"content":{"rendered":"<p>The CBS Issue Tracking System provides a password-protected way to submit issues, questions, requests for CAMS-ii enhancements, requests for CBS Sales information, etc. to CBS. It's also a way to submit documents in a secured way to CBS.<\/p>\n<p>It's the preferred method for submitting issues and other information to CBS. Please do not use the support@camsbycbs.com e-mail address unless you cannot access the CBS Issue Tracking System. <\/p>\n<p>Likewise, you can contact CBS Sales and CBS Services using the CBS Issue Tracking System, or you can e-mail Sales@camsbycbs.com and cbsservices@camsbycbs.com, respectively, if the CBS Issue Tracking System is unavailable.  The CAMS-ii Help topic, <i> Contacting CBS Support<\/i>, has contact information.<\/p>\n<p>You can attach screen captures, PDF documents saved from the CAMS-ii DRM and e-mails, and other documents sent by other parties to issues in the CBS Issue Tracking System. Instructions for this process are available in the CAMS-ii Help.<\/p>\n<p>E-mails are not secured and can be subjected to SPAM detection software that can divert e-mails to other software. This can delay your request to CBS. E-mails must also many times be submitted by CBS personnel to the CBS Issue Tracking System, which delays their processing.<\/p>\n<p>Please help us serve you better by using the CBS Issue Tracking System.  Thank you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The CBS Issue Tracking System provides a password-protected way to submit issues, questions, requests for CAMS-ii enhancements, requests for CBS Sales information, etc. to CBS. It&#8217;s also a way to submit documents in a secured way to CBS. It&#8217;s the preferred method for submitting issues and other information to CBS. Please do not use the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[],"_links":{"self":[{"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/1323"}],"collection":[{"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1323"}],"version-history":[{"count":16,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/1323\/revisions"}],"predecessor-version":[{"id":1400,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/1323\/revisions\/1400"}],"wp:attachment":[{"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1323"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1323"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.camsbycbs.com\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}