Issue Tracking Email Test
You may have received one or more emails with the words updated resolution this morning from "Support at CBS." These may be emails that you have received previously.
We were running a test on our email response module for the Issue Tracking when the emails were accidentally generated.
Please disregard these emails. Please do not respond to them. We apologize for any confusion.
--CBS Support
Issue Tracking Summary & Description Fields
The Issue Tracking Summary field is intended for a brief summary of the issue, not an extended description. Please use the Description field to explain the issue in detail. Please remember to provide as much information as possible about the issue (error messages, any changes made to the system, what you did preceding the problem, etc.).
If you do not provide sufficient information initially, it is likely that you will receive an email from our support staff asking you for more information.