CUNA Mutual Group Changes Update

We notified you on January 6, 2012, on this Message Center of the upcoming changes to CUNA Mutual and some of its insurance forms. We have received some questions from you on this change. The purpose of this posting is to alert you that:

+ We will post a message with a link to the list on this Message Center with the affected credit unions on Monday morning, January 30, 2012;

+ The list will include instructions that the affected credit unions must follow and the form number changes;

+ Changes to your CAMS-ii system CANNOT be made until February 1, 2012; changes to the forms beforehand may cause compliance problems with your forms.

Please address any questions concerning this posting to the CBS Issue Tracking System.

Issues with Latest Adobe® Reader®

The latest version of Adobe (10.1.2) disrupts PDF streaming in Microsoft®Internet Explorer®. The symptom is:

"PDFs in a browser appear as a grey box and don’t display."

(source: http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_10.1.2.pdf

What does this mean for Internet Branching users? This affects Internet Branching for members using Internet Explorer trying to display eDocuments.

Workaround: For CU members with this problem, one solution is to use a different browser. Firefox doesn't have a problem with this neither does Safari or Chrome.

Another solution is to change the settings in Adobe to force the PDF to open in Adobe itself. To do that: Open Adobe, go to Edit > Preferences > Internet and clear the Display PDF in Browser check box.

What does this mean for CAMS-ii customers? We continue to recommend that you do not update Adobe Reader and that you set Adobe Reader not to auto update.

There is no fix yet from Adobe.

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