More on the Phishing Scam

It is our finding that the Phishing scam that we reported yesterday, March 29, did not result in any compromise to any databases on our Internet Branching servers. After a comprehensive review of the access logs, to the best of our knowledge, no compromise of personal information occurred unless a member complied with the Phishing email and its requests for information. At that time, the information that the member provided might have been provided to an unscrupulous element.

Personal identifying information (PII) on the Internet Branching databases is encrypted and secured. The dual authentication login procedures recently placed on the Internet Branching sites also help further protect against unauthorized access to PII.

At this time, we do not know who conducted the Phishing scam, but should we become aware of the source, we will report them to the appropriate authority. Your credit union should do likewise. Remember that emails and their addresses are publicly available. Unscrupulous elements use many devices to sniff for email addresses and then use the email addresses to phish for personal information.

Commercial Business Systems recommends that you continue to advise your membership on the dangers of Phishing scams and other attempts to gather personal information via criminal means. Click here to learn more about phishing.

Please address any further questions on this matter to support@camsbycbs.com.

URGENT! Possible Phishing Attempts

Some credit unions using our Internet Branching service have reported that their members have received an email alerting them that there has been fraudulent action with their Internet Branching account. The email contains a link that brings the member to a replica of the credit union’s Log In screen. The screen then asks for credit card information and other personal information from the member. This is not an action sanctioned/created by CBS.

Recommend that you alert your members to this possibility. Members will never be asked to provide personal identifying data or to provide credit card information as part of the log in procedure.

We can also assist with posting alerts on your CBS-managed web site and Internet Branching site. Please contact us at support@camsbycbs.com for this assistance or for any questions concerning this Phishing attempt.